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Showing content with the highest reputation on 06/04/2013 in all areas

  1. Infralliance
    I find FAQ really when they are combined with the opening of a ticket. Most IT ticketing system has a KB system and when somebody enters the Ticket title, it suggest articles from the FAQ/KB. If this is not already part of Blesta, that would be nice
    1 point
  2. cloudrck
    I brought up advertising it so your clients will be more aware of it's existence and be more inclined to refer to the FAQ's before contacting your support.
    1 point
  3. Paul

    Speak To Search..

    Infralliance reacted to Paul for a topic

    I still feel awkward talking to Siri
    1 point
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