Leaderboard

We suggest the default settings for both of those fields, 80 to reject and 10 to review. The defaults are pretty conservative and unlikely to reject or require review for non-fraud orders. If you aren't sure, leave as-is and adjust as necessary once you get a feel for the scores.

Only if it was received via email. If they submit it via the portal then it does not use the email system

It would be handy to have 3 options: Ban email address (less effective for general spam as it is often fake (but helps when some idiot of a company decides to submit a "seo service offer" to your support department)) Ban domain (like above, is less effective for general spam, but stops you getting any email from a certain domain (SEO service offers etc) Ban IP (Handy if you get a lot of spam from a particular IP or range)

I got my shirt in this week too!

I do get spam from similar services. No way to combat it besides adding it to blacklist on the mail server.