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We're also trying to develop a plugin for the same, which not only enable client to unblock the IP, but staff can also unblock an IP from admin area without logging to the server. If multiple servers are configured, an option to select the server will be available. I will keep you posted.2 points
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Fixed in CORE-817 for v3.0.5.2 points
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It's difficult, because the developers surely want to create an order system that works with lots of different scenarios. However, for us, that vast majority of our customers have very very basic needs and so something that is extremely simple is necessary (critical). 1. Customer searches for domain name. 2. If new domain name, then choose the big "BUY NOW" button. If domain exists, then ask if they own it and want to transfer it. Otherwise, redisplay the search box, and also maybe show suggested names. Repeat as necessary until eventually they have selected a domain name, and we continue. 3. Show all the hosting plans and ask the customer to pick the one they want. Customer chooses the plan, and we continue. 4. Ask the customer what billing cycle they want for the hosting plan. (Monthly, bi-annual, yearly, etc) 5. Done. Press "Pay Now", and complete payment process. NOTES A. All of this should be on ONE page that uses basic AJAX to refresh, and has tally in the top-right area. Each "section" of the order process (domain selection, hosting selection, billing term selection) is displayed as a new area below the previous section. B. If you want to allow addons to be ordered during initial order process, then they can be displayed as part of step 3, depending on the plan they select. Again, keep it all on the same page. Simple is better. (We actually don't even allow customers to pick addons during their intial order, because it was way too confusing for them to see so much stuff they had no idea if they needed or not. It often prevented them from completing the order, which is against basic good business, right? So now, we simply let them pick their domain and hosting plan and that is it. AFTER they complete their order, they can then add addons from within their customer account client area. By then, they already paid, and are "invested" into things, as opposed to being overwhelmed and not completing the order. I hope that helps. If you are looking for some good examples, check out Hostbill's order pages. They have some amazing order screens and processes that we found to be very nice.2 points
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I know this has been mentioned in the support forum but I genuinely think it is the biggest needed feature request. The current order form system is so un user-friendly it is unbelieveable. Currently if you want to order a domain and hosting: Check Domain Add To Cart Add other item to get to the hosting Re-Add that domain name to the hosting account you want to buy Checkout So in other words I have to tell Joe public that after adding a domain to their cart they then have to click add more items to get to the shared hosting?! This is the most ridiculous way of doing it and it could be simplified greatly. How it should be: Select domain Add to cart Select hosting package required (Or not hosting package required option) If a hosting package is selected, auto populate the domain field Checkout. Anyone else with me on this?1 point
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Stripe / Coupon Math Bug -- Causes Payment Error
Michael reacted to JoieDeMort for a topic
I did a test charge for 50% off 9.99 with Stripe, and it worked perfectly with the new file. Obviously, I'm a low sample size.1 point -
The lock is cleared after 6 hours.. and the task will start to be executed again. As Tyson mentioned, the query in this thread is meant to help identify which tasks are failing and we plan to implement this in the interface so that running the query won't be necessary. Most people don't experience this issue at all, so this tool was fairly low priority, and the lock is self cleared.1 point
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I don't think Payflow pro uses an IPN, it's their merchant gateway. If no response from Payflow, it's probably port 443 egress that's the issue. To be safe, I would disable the firewall entirely and test again though.1 point
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Thanks for the feedback, we are definitely going to be making some changes to, and adding additional order types and order forms as we go forward.1 point
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Good forum etiquette should be assumed... we're all adults right? Just merge it. That's just one person's opinion and I'm one person.1 point
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Hi, I have been getting Blesta 3.0.4 setup, so far it's very nice (I'm a PHP Developer myself). I have run into a bug in which even if I leave the checkbox for "Send Account Registration Email" unchecked, the email is still sent. Investigating this a bit further, it's a simple coding if statement mistake and was super easy to fix too. File: app/models/clients.php Function: create($vars) Line: 131 The if statement is as follows: if (!isset($vars['send_registration_email']) || $vars['send_registration_email'] == "true") { The issue is that if the variable isnt set it pases that if statement, and standard browser behavour doesn't send un-checked items, so thats the bug, a simple fix up as follows works perfectly: if (isset($vars['send_registration_email']) && $vars['send_registration_email'] == "true" ) { Hope this helps, not too big of a deal, but needs to be fixed . Thanks -Jason1 point
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Thanks for reporting this!1 point
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We might have to come up with a policy for how often an advertisement can be posted.1 point
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After patching, always run the upgrade. It should be the first thing you do after each patch.1 point
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Data Protection Call Center Style.
cleverhost reacted to Paul for a topic
Just a note on this in terms of PCI -- Blesta logs all credit card accesses by staff under "/admin/tools/logs/accountaccess/", as well as all contact changes, and much more. You can always see when a staff member accesses a credit card, and only those staff members who have the key can view them anyway.1 point