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Showing content with the highest reputation on 10/19/2013 in all areas

  1. Paul

    Starting My Whmcs Import

    Cody spent most of Friday working on the importer, and is getting pretty close. We should have something release next week, hopefully early in the week. Once we do, I'd love for you to run a test import and help us work out any issues.
    2 points
  2. electric

    Upsell / Add-Ons

    What a second guys. This is a great idea, in theory, but... please take a step back and think about this a bit. In our experience, we've found it is better (more completed sales) to initially sell the customer on the most basic services and just get them signed up. Presenting them with various "upselling" offers at the time of initial signup will slow the order process and make it more potentially difficult for the typical non-techy customer, who just wants basic hosting and a domain, to understand. There's a reason why you see the largest web hosting providers have a very simple and basic order system. You normally can't add anything except hosting and a domain name. Upselling is something they do later... once the customer has become a customer. The idea behind this is to completely remove all possible barriers to completing the initial signup process. Giving the new customer too many options and choices makes their signup confusing, and increases the likelihood they will abandon the process. It is better to upsell *after* they have bought something and have already become emotionally and financially committed to your company. Now you can sell them all the other stuff. So it is MUCH better, in my opinion, to have a system where the initial order is very basic. Then after they order.. wait 24 hours and your system then starts sending them applicable product upselling offers. So for example, I think the best sort of order and upselling system is like this: 1. Customer uses super simple order system to purchase a domain name (or transfer) and web hosting. (See the other current thread about simplifying the order process to just those basic steps. One single simple order page. Done.) 2. Now customer has paid and is committed to your company financially. They are emotionally invested. So your system can look at what they purchased and send out an email offer with discount codes or whatever to upsell them on other stuff. You can run these "offers" at any time at the push of a button. I hope that makes sense? I'd rather see Blesta be able to handle step #2 above, which we can then run at any time, then to integrate this into the initial order system, which would likely do nothing but confuse most of our customers (who are non-technical). So... Step #2 would be settings in Blesta where we can specify things like IF the customer has X product AND NOT Y product, THEN send them a sales email offering Y product with Z discount code. This will be much more effective, and will result in more initial signups *and* more purchases of the upsell item.
    1 point
  3. Paul

    Virtualizor Module

    I believe Softaculous may be working on a Virtualizor module for Blesta. You might follow up with them to see if that's the case, and if they have an estimate on when it will be available.
    1 point
  4. Based on their docs (http://secure.netbilling.com/public/docs/merchant/public/directmode/directmode3protocol.html) it doesn't look like they support offsite storage. Looks like a pretty simple and straight forward gateway though.
    1 point
  5. Cody

    Whmcs Import

    There's an migrator for WHMCS in the import manager plugin included with Blesta. It will import pretty much everything but packages, services, and module info. We should have an updated version out next week that includes support for importing packages, services, and module info as well.
    1 point
  6. Ok... How about the Quantum Vault module? Need, obviously, the ability to pay initially (or one-time) via the vault, but to charge same card every payment period. In addition (I had to pay for another module to do this ) is to notify end user what card needs to be updated, and allows both the end user and admin to add/update a credit card both at order time (if order is called in) before an invoice is created (we sometime allow for 10 days grace for competitive wins)... Let me know how much need to get this going (or finished) for all of us...
    1 point
  7. KuJoe

    Rasberry Pi?

    I have one that I keep for a backup PC (I have an SD card with RPITC which connects to a Windows VM <30ms away and I have an SD card with Raspbian to play around with). Mine is zip-tied to the back of my monitor so it's out the way. There was a 2 week period when my new laptop was delayed from shipping where this was my primary PC and productivity wasn't impacted at all.
    1 point
  8. Paul

    Rasberry Pi?

    We have one http://www.blesta.com/2013/01/17/cake-or-pie-video/
    1 point
  9. Michael

    Payson Gateway

    +1 I think I have an account with them lol.
    1 point
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