Leaderboard

Ah right UK fees. No idea about those. PayPal doesn't run my business either, however a lot of customers use them and trust them. My company is only 3 years old, and some aren't willling to trust me with their credit card information (even though I don't really even get it, stripe does) but they do have a higher regard of trust with PayPal. On the other hand some customers hate paypal and distrust them. Either way, I still wouldn't want to piss off my merchant gateway, just to save some pennies off each transaction.

I'm somewhat surprised how many requests we are starting to get for Multicraft. I think in order to do it right, we need to build it with native support for configurable options which are coming in 3.1. ie, select the number of slots from a drop down, or the data center location. Being able to charge more for a premium data center location, or a discounted rate for more slots is going to be important.

We considered sending to Rack911 so they can follow through on confirming resolution, and so they can back us up in the event it's swept under the rug or dismissed. In this case, we've opted to trust they will do the right thing, even though they haven't in the past. And if they don't do the right thing, and silently fix the issues instead -- at least their customer base will be more secure as a result, which is the most important part. Either way, we've done our part.