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Not sure if this is possible yet or not. But instead of setting the welcome email individually there should be a option to set it gobally for each module. and also a override from within the Actual Product configuration. It would make it a lot easier to manage Blesta.

This will mark all tickets in all departments closed. UPDATE `support_tickets` SET `status` = 'closed' Are you wanting to close them in a single department only? If so then you'll need to find the department ID in the 'support_departments' table and use the following. Where the number 1 is you'll need to change it to the department ID of choice: UPDATE `support_tickets` SET `status` = 'closed' WHERE `department_id` = '1'

MariaDB definitely looks promising, time will tell how close they stay with MySQL compatibility-wise. But, if anyone finds an issue with it we'll do our best to correct it.

As we continue to grow, there will be more trolls, it's how they operate.