Leaderboard

The Support Manager attempts to create the directory when installed, yes. However, if you have an invalid uploads directory set (under [settings] -> [Company] -> [General] -> [basic Setup]) at the time you install the plugin, or your user does not have permissions enabled to create a directory at that path on the server, it could fail to do so.

You need to have a domain reseller account before you can offer domains for sale via blesta. Do you have one? From your original post it sounds like what boxbilling did was search to see if the domain was available, and if it was...it just let them fill out the information and then you would manually register the domain and provide them the info? You could use the universal module to create a domain order package that you could manually enter...but it would not be able to do a whois search for the domain. You'll be a lot better off just getting a domain reseller account from one of the supported registrars and using the specific module for said registrar.

CORE-1288

This will be in v3.2.1

You should see this: Then on the support ensure you've done this on the staff:

A better option is to be able to add a cc field to notify a second email adress