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This has been added for v3.3

See CORE-1274. Attachments are not sent via email, as they may be too large. Instead, attachments can be downloaded via the browser. If you look at this task, you can update your email template to include a link to the ticket if there are any attachments by copying the conditional in the task. I've added it here for reference. {% if ticket.reply_has_attachments %} Files have been attached to this ticket reply. You may visit {update_ticket_url} to view the ticket and download the attachments. {% endif%}

Currently, when using the logicboxes module (I haven't tested the others as the only other one I could use is enom, which I will test shortly) using a capital letter when searching for a domain name will cause the search to not find available domains. It would be a lot better if the module automatically changed all letters to lowercase before starting the search, that way valid domains will actually be found. Thread discussing this issue: http://www.blesta.com/forums/index.php?/topic/3093-logicboxes-module-domain-search-fails-from-mobile/ Example: Searching for Asdafljkdftlkjfsd.com will return "Not Available" when asdafijkdftlkjfsd.com is in fact available. This is a larger issue for mobile users since most mobile devices automatically capitilize the first letter, though the issue also exists for non-mobile.

Closing thread as not a bug in v3.2+.

Closing thread as not a bug.

Closing thread as not a bug. Blesta doesn't maintain identical client IDs between v2.5 and v3.0 because of the updated design.

Closing thread as fixed in v3.2.2.

Closing thread as fixed in v3.2.1.

Closing thread as not a bug. Shyuan's work-around should suffice.

Closing thread as not a bug. A feature request might be a good idea for showing a message.

Closing this thread as not a bug for aforementioned reasons.

Closing this thread as not able to duplicate. Feel free to create a new thread if you experience this issue again and can describe how we can recreate it ourselves.

The issue you described looks like CORE-1357, which has been fixed for v3.2.3.

Closing as not a bug.

The same email template "Staff Ticket Updated" is used for both new and updated ticket notifications to staff. It may be possible to put a conditional in the subject and body to indicate whether it's new or updated, but that will depend on whether that information is available to the template. If it's not available to the template, we should probably make it available, and then also update the default, out of the box content for the message to make the distinction.

I also tried to fix this on my install, but to no avail. Instead, I simply added this to the .htaccess file at the root of the domain: Options +FollowSymlinks -MultiViews RewriteEngine On RewriteBase / RewriteRule ^client/(.*) https://example.com/BLESTA-SUBDIR/client/$1 [R=301,NC,L] Hope this helps.

i have completed this task my self , now is time to share php class to truncate HTML content , https://github.com/Blesta-Addons/data_structure_html INSTALLATION just upload the helpers folders to the blesta directory . USAGE inside the controller add : $this->set("html", $this->DataStructure->create("html")); in the template file .PDT you can use it as the fallowing code $result = $html->truncate($text, $length = 150 , $strip_tags = true , $ending = ' ... ', $exact = false, $considerHtml = true ); you can sipmly you it as $result = $html->truncate($this->Html->ifSet($vars->text), 180 ); the class support the fallowing param @param string $text HTML to truncate. @param integer $length Length of returned string, including ellipsis. @param boolean $strip_tags If true , $text will rendered without html tags @param string $ending Ending to be appended to the trimmed string. @param boolean $exact If false, $text will not be cut mid-word @param boolean $considerHtml If true, HTML tags would be handled correctly this class is taken from the CakePHP framework .

You can send a test email by making an account up, and making a fake order, or you can get a copy by setting up notices. Settings > System > Staff > Staff groups > Admin > Notices tick boxes. My Info > Notices > tick ones you want.

There is no negative effect We will add the option on the next release

Its only necessary it the php.ini dosent load the mailparse If it works now, dont do anything else

If you use cPanel you can install/Activate like this: SSH on your server and execute: pecl install mailparse Now edit the php ini file with: nano /usr/local/lib/php.ini in the last line add this: extension="mailparse.so" Now save and test it

I've assigned this to CORE-1369 as a "Task". I'm not sure this is a bug with Blesta so much as it is a bug with the domain registrar as we rely on them to do the lookup. It seems like they should be running string to lower on the input if it causes a problem.. but, this should fix it!