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I'm in the middle of spec'ing this out. It may be a good time to revisit and discuss any "must have" features.

this addons for core support manager . support manager pro of PauloV is already has this feature .

What features are you expecting in a mass mailer? Filter by criteria Compose and send email with tag replacements, or export client list to CSV In terms of criteria to filter by, here's a short list off the top of my head: Client Group, Custom Client Fields, Client Status, Language. Module, Module Row (for example, Server in case of a cPanel module), Package.

This has been assigned to CORE-1569, thanks for following up.

By my personal experiences, there are two little but useful improvements: 1. send notify via email about cron task locked or stalled (staff member can try to fix the problem, if present, asap); 2. set, in system settings, the number of hours from last time failed (6 hours is, in my opinion, too big, but can be useful set a value based on our needs).

1- That would require additional effort to be put in to accomplish this since the "getClientTabs($package)" method does not have the access to $service object, which means i will need to access the database directly to check the service status, while any tabs method (e.g actionTab method) have the access to the $service object where we can check the service status from the module, the tabs links will still be shown on the sidebar. 2- The case you mentioned is a special/odd case, and although Blesta might be used by many non-hosting providers where this would not be an issue at all but an advantage, Blesta's main targeted clients are hosting providers, and in the hosting industry this is very uncommon.

I have created CORE-1570 that suggests we disable client access to module management tabs for suspended services. While an argument exists that modules may wish to provide management features for suspended services, no such example exists. In all known cases, displaying the tabs can have negative consequences. The evidence is, at this time, overwhelmingly in favor of not displaying module tabs to clients for suspended services. If at such time a case can be made for modules rendering management features for suspended services, then it would make sense to address that at that time. Thanks for the feedback!

found it , go to language folder , and change the folder en_nz to en_us good luck .

here mate: https://licensecart.com/plugin/support_manager/knowledgebase/view/189/company-id/12/

good, thanks In some countries having a lot of unbankable people, more than 80% of payment are not received same day of order, customers have a order Ref number from the payment gateway and do over-the-counter cash payment.

I don't think that there will be any case where showing them would be useful (it might not be an issue to non-hosting businesses like me and LicenseCart) but for hosting providers i think it is critical, when the service status is not active, the only thing i would want a client to be able to access is the service information page, but other tabs should not be there in the first place.

Most likely they store the IP address in a different way than the user/pass/hostname so it wasn't brought over. Were you using a specific module in whmcs for the dedicated servers? If so, perhaps once we have a module specific for dedicated servers the importer could be updated to do a better job of importing IP addresses and other attributes. Unfortunately there is usually some manual work with an import, as much as we try its difficult to handle every scenario. Hopefully it's not too bad for ya!

Duplicate of: http://www.blesta.com/forums/index.php?/topic/1623-internationalization-configurable-address-formats/

CORE-912 addresses this. Most orders are paid and activated same day for most people, but this is an important distinction for services that either are awaiting payment for an extended period of time or for services (such as colo or dedicated servers) that may need to be manually provisioned over the course of days.

It looks like these are the official codes for these regions: 01 - Central Signapore 02 - North East 03 - North West X1~ - Singapore - No State 04 - South East 05 - South West It's likely that Blesta could benefit from some localization rules for address formatting depending on region.

I believe the company ID may be available, and a conditional could be created to display different content for different companies. I'll have to look into it, unless someone else knows?

Most people don't know how to write regex's, but I could see this as being useful as an "advanced" feature. We have had several discussions about how to efficiently deliver the emails, considering there could be very many. I believe we currently do some rate limiting in Swiftmailer, and for SMTP connections, limit the number of emails sent per SMTP connection so that they are sent in sort of "batches". If the email process fails, we want it to also be able to pick up where it left off. So, what we are leaning to do is to generate a CSV always and write it to disk. Then, we can store how many emails we've sent and if the process fails we can pick up where we left off. These CSV files would then would also allow a history of mass mailings to be stored, along with corresponding information in the database about each "campaign". Email will be delivered by cron, and you could view a "job" in the UI and see the status of the mailing.

I think he was talking about quickfile (http://www.quickfile.co.uk/) being free.

How about the ability to filter out certain emails based on regexp if you perhaps didn't want to send to anyone on Hotmail, etc.? The ability to rate-limit these sending of course is a very important feature.

I know I have visited your site before and spoke to you direct on there. I think that is a great idear. Also I would be happy to beta test if needed to test and also provide services.

Got one payment today from Stripe and sounds working fine in 3.4

Preventing a module change on a package with existing services is probably the first step in a multi-step solution to improve this overall. Perhaps allowing modules to be changed and providing a process of "migrating" existing services over. CORE-1568 will prevent the module from being changed for packages with existing services. It is currently private and it has been assigned to part of an Epic for 4.0.0.

What is contained in the gateway logs? I think you should have log information similar to the following: Client goes to make a payment. Before redirecting them to BitPay, Blesta notifies BitPay of the payment and receives a reply (logged). Client makes a payment at BitPay. BitPay notifies Blesta within an hour regarding the payment (logged). Blesta asks BitPay to confirm the payment has been made, and gets a reply (logged). Blesta determines whether to accept the payment based on the response from BitPay, and a transaction is created. As long as BitPay's API is backward compatible, the gateway should still work this way.

@Paul : No, never Suspended = Suspended, so we dont want them to do anything (ofcourse only pay late invoices lol) @Naja7host: I did not tested yet, did you try to edit also in "Cancelled" satus or any outher status not = "Active" ? or is only afetting "Suspended"?

Is native in Support Manager plugin (open ticket by staff member).

Addendum: ul with class "pagination" is a standard definition for the Bootstrap component (http://getbootstrap.com/components/#pagination); this depends by the Blesta's porting to bootstrap, but i don't know why in the modules Blesta use "Blesta.pagination_client" as settings.

SolusVM improvements for configurable options like Multicraft. Pro-rating for configurable options, and downgrade credit option. Allow coupons to be used for configurable options. Load widgets asynchronously. Sprint 1 has been completed so that's vanished so can't tell you about that.

Simply great! For me +1000! Please, open now a feature request!