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Showing content with the highest reputation on 02/19/2015 in all areas

  1. Paul

    Welcome Email Not Being Sent

    Are other emails being sent? Was the VPS actually provisioned? The most common problem is the use of an invalid tag in the package welcome email. Would you mind posting the content of your Package Welcome email content? (Both HTML and Text sections) as well as your Service Creation email template (Settings > Company > Emails) if you modified that one.
    2 points
  2. Paul

    Release 3.4.1

    I believe so, with the PHP 5.5 hotfix included in the distro. 3 files to overwrite in the hotfix, works with PHP 5.4, 5.5, and I believe 5.6. If you have any trouble with 5.6 with the hotfix please let us know.
    2 points
  3. Paul

    Any Ideas Guys

    If you want to give me access, I'm happy to take a look at it. But I have a feeling you've already made up your mind. Best of luck to you, whichever way you go.
    2 points
  4. Paul

    Welcome Email Not Being Sent

    The service creation email has a tag, {package.email_html} for HTML and {package.email_text} for TXT. Do you see these in yours? These tags get replaced with your Package welcome email HTML and TXT content.
    1 point
  5. Michael

    Welcome Email Not Being Sent

    Ok the best thing to do, is empty the Html side... Then go to the text side and copy and paste making sure no blank spaces are at the top or bottom and save.
    1 point
  6. Paul

    Server Migrations

    Updating a package does not affect the services. Which "server" a service uses is attached to a module row for that module. If you are using cPanel, you can change the server by putting the old server and new server in the same Server Group (Settings > Company > Modules > cPanel > Manage). Then, go to Manage the service on their client profile page. A drop down menu will appear. Change it from the old to the new server and save. This will not migrate their site, just update Blesta so that API calls are made to the proper server.
    1 point
  7. Thank you for your interest. An affiliate plugin should follow the mass mailer plugin. I don't have an ETA yet, but your feedback helps.
    1 point
  8. Paul

    Total Noob Just Getting Started

    If you are using recaptcha or are you a human, you may have the wrong credentials in there as there is an error on the page. Both of these order forms look like they are of the type "Registration", which simply allows a user to register for an account. To sell your packages, select a different order type such as "General". Then, select a template below that, try "Wizard List", then under the Package Groups section make sure you have one or more package groups, that contain the packages you want to offer selected on the left side of the multi-select box. Be sure to select which currencies you are accepting, and which gateways as well. That should result in an order page that has your products listed on it. From there, play around with different templates until you find one you like best.
    1 point
  9. I know.. get tired at that time of the night and my brain goes dead lool.. Who develops the script for SSL store?
    1 point
  10. Good work . Isee from thier api they support multiple verification , the default one is by email. Can you add the others at least Dns entries or http file check ? Also can you add a tab for generation crt when ssl is not yet active .?
    1 point
  11. Yes the API needs resetting.. I have different keys for different things. i.e Outlook - 1 key Blesta - 1 key Smartphone - 1 key That way it helps identify where the mail is going out from etc and authentication issues
    1 point
  12. Paul

    Module Overhaul [Paid]

    If anyone has changed the module to allow the CSR and other details be submitted post-order, and would like to submit the changes to us for review and inclusion in Blesta let me know. We will need rights to the code, but will maintain it going forward.
    1 point
  13. Paul

    Any Ideas Guys

    We made the decision to use mailparse because it solves a lot of issues with working with email messages that other implementations skim over. The email issue seems server related. If it works on your dev server, but not your live server it's hard to label it a bug in the software. These kinds of issues usually turn out to be something silly that was overlooked.
    1 point
  14. You're welcome and thank you for your custom Ben, we're here when you need us
    1 point
  15. Never had a problem with blesta support. these guys are always here to help and don't just fob you off. This is one of the friendliest forums i have used. Usually it's a user problem not the software. Steve
    1 point
  16. dvhost

    Package Pricing Display...

    Feature request: It would also be awesome if Blesta showed the math that's going on in the Order Summary. Example: 12 x $3.99 Subtotal: $47.88 To recap, there should be a line above subtotal that shows the unit price as $3.99 (or whatever the monthly price is) and multiplies it by the length of the term. The reason is that we offer our clients a discount for paying every 6 or 12 months and we want to clearly convey this information. The way it is right now lacks clarity.
    1 point
  17. Hi! Is the plugin finishing soon? I am very looking forward to it! Blesta is so great. I love you guys!
    1 point
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