Can you clarify how you imagine this would work? For example, when you say a ticket should be opened to anyone listed on the account, does that mean only that contact is made aware of the ticket, or that that contact is the only one to receive an email notice regarding the ticket, or...?
A ticket has to be opened with the client, but any of the client's contacts can respond to it so long as they have permission to access the support system.
Hello to all
Great to see 3.6 is out
Im really, really hopping for the new "Domain system" to start working finally with Blesta and drop for good WHMCS
Regards,
PV
No problem mate, yeah it's there when the support manager is installed but if the upload folder permissions or location isn't correct or done after it gets missed.