A lot people on shared hosting have problems with file  permissions,  cPanel ....
 
	The webfolder, something like commonly /home/username/public_htl should be owned by      username   &  root   [username:root],
 
	chmod 777 for folders:
 
		 uploads
	
	
		Uploads
	
	
		cache
	
	
		logs_blesta.
	
	
		files ONLY: plugins/support_manager/pipe.php   AND app/controllers/cron.php   (if using  piping for ticketing, remember the #hasbang to)
	
	Get the server admin [root]to install this script, I  run it once an hour. Enter your username and the path to your blesta,.
 
	Lamer note: lines and 4
 
#!/bin/bash
# edit the following vars, keep the "" where they are
myusername=”username”
myblestapath=/path/to/blestainstalltion
# No need to edit below, you might have to swap your enemy; root TO 999, just dependinr config
find $myblestapath -user "root"  -exec chown ‘$myusername’:’$myusername’ {} \; -exec chmod 02777 {} \;
	This will correct frequent issues and inheriting a 'pseudo root' (you re now root in this directory) and do with the new created [files owner:root] / [12345:999] do, whatever you want, until you might have suddenly a new file or folder.
 
	After the nxt script run, all will fine again until  the next file or folder appears and then comes the script again, I am ok with once an hour  in roots crontab   (0 * * * * /path/to/the/script)
 
	 
 
	Have fun