0 mukesh Posted July 19, 2017 Author Report Posted July 19, 2017 On 7/19/2017 at 5:19 PM, Paul said: How are you creating the file? FTP? Sounds like you don't have permissions to it. Try setting it to 777 and try again. Expand i create folder via ssh and 755 permission not working when i changed to 777 than its working and i attached screenshot in ticket system
0 Michael Posted July 15, 2017 Report Posted July 15, 2017 That's not adding but attaching can you check that your uploads folder is correct please: outside Public_html there should be a uploads folder if not it's in your public_html and needs to be moved. That should be 777 or 700. inside that you should have a 1 folder this is your company 1. inside that you should have a support_manager_files folder. Also check the settings: Settings > System > General > Uploads folder activa 1
0 mukesh Posted July 18, 2017 Author Report Posted July 18, 2017 On 7/15/2017 at 12:01 PM, Licensecart said: That's not adding but attaching can you check that your uploads folder is correct please: outside Public_html there should be a uploads folder if not it's in your public_html and needs to be moved. That should be 777 or 700. inside that you should have a 1 folder this is your company 1. inside that you should have a support_manager_files folder. Also check the settings: Settings > System > General > Uploads folder Expand already out side...
0 Paul Posted July 18, 2017 Report Posted July 18, 2017 Make sure your uploads directory exists and is defined under Settings > System > General: Uploads Directory. Some tips: - The uploads directory should be above your document root or public_html directory so that it's not accessible directly via the web. - A common path to the uploads directory would be something like: **/home/user/uploads/** - Make sure the uploads directory is writable by your web server and cron users. 755 permissions are usually sufficient, but you may need to set it to 777 - Inside the uploads directory, you should have a directory called 1 (for the company ID), and system. - Plugins typically create their own directories within your company ID directory, but you may need to create them manually. These are the directories you should have under uploads: └── uploads ├── 1 │ ├── download_files │ ├── invoices │ ├── mass_mailer_files │ └── support_manager_files └── system Michael 1
0 BeZazz Posted July 18, 2017 Report Posted July 18, 2017 Depending upon how your server is setup, permissions of 777 may be too permissive.
0 mukesh Posted July 19, 2017 Author Report Posted July 19, 2017 On 7/18/2017 at 5:48 PM, Paul said: Make sure your uploads directory exists and is defined under Settings > System > General: Uploads Directory. Some tips: - The uploads directory should be above your document root or public_html directory so that it's not accessible directly via the web. - A common path to the uploads directory would be something like: **/home/user/uploads/** - Make sure the uploads directory is writable by your web server and cron users. 755 permissions are usually sufficient, but you may need to set it to 777 - Inside the uploads directory, you should have a directory called 1 (for the company ID), and system. - Plugins typically create their own directories within your company ID directory, but you may need to create them manually. These are the directories you should have under uploads: └── uploads ├── 1 │ ├── download_files │ ├── invoices │ ├── mass_mailer_files │ └── support_manager_files └── system Expand under 1 download_files and support_manager_files both are missing and system also
0 mukesh Posted July 19, 2017 Author Report Posted July 19, 2017 when i create file under 1 permission denied
0 Paul Posted July 19, 2017 Report Posted July 19, 2017 On 7/19/2017 at 5:26 AM, mukesh said: when i create file under 1 permission denied Expand How are you creating the file? FTP? Sounds like you don't have permissions to it. Try setting it to 777 and try again.
0 mukesh Posted July 19, 2017 Author Report Posted July 19, 2017 On 7/19/2017 at 5:19 PM, Paul said: How are you creating the file? FTP? Sounds like you don't have permissions to it. Try setting it to 777 and try again. Expand cpanel i am trying to change from 755 to 777 [folder 1] permission also not change
0 Paul Posted July 19, 2017 Report Posted July 19, 2017 On 7/19/2017 at 5:29 PM, mukesh said: cpanel i am trying to change from 755 to 777 [folder 1] permission also not change Expand See if you can in cPanels file manager, maybe the files are owned by a different user?
0 Paul Posted July 19, 2017 Report Posted July 19, 2017 On 7/19/2017 at 5:38 PM, mukesh said: i create folder via ssh and 755 permission not working when i changed to 777 than its working and i attached screenshot in ticket system Expand Ok good, so it's working now? I thought it was not allowing you to change the permissions to 777. 777 is probably necessary because your web server runs as a different user than your FTP/cPanel user. Should be fine as long as your uploads directory is above your document root. Michael 1
0 mukesh Posted July 19, 2017 Author Report Posted July 19, 2017 yes its working.......thanks paul. Paul 1
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mukesh
error: The file could not be written.
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