service suspend Service Suspend & Uninstall Cpanel

[Ziaur Rashid]

Hi,

I've added hosting service using cpanel module. Now, I've installed cpanel extended module & tried to change module for packages but failed. I've change whm api key, password & cancelled client service.

Than I created same package & service using cpanel extended module instead of cpanel. Now, I'm trying to delete old package, suspend service (cancelled already) which was created using cpanel module. Also I can't uninstall cpanel module as package & service already exist.

 

How can I fully delete the cancelled service?

[Ziaur Rashid]

Hi,

thanks for your reply.

I've created a new package and added service with same domain using cpanel extended module. And also unckeck "use module" when cancel service from client.

the problem is I can't find any option to permanently suspend/remove client service with old cpanel module. old service package is showing under billing>services>cancelled option.

[Ziaur Rashid]

Well, it will be better for me to keep that record as cancelled service. thank you so much!