importing an email to ticket

[Morningstar]

Guys

My blesta is on subdomain something like

http://billing.mydomain.com

to be able to use an email like sales@mydomain.com  I won't be able to use piping   right?

because I can only use piping within my subdomain so I would only be OK to use piping if I choose an email like sales@billing.mydomain.com

Am I right?  if so What email handling to choose?

[Morningstar]

Thanks for your response . Are you sure that in my case I can use piping on main domain?

I did go to forwarder in directadmin but I get

 

Error creating forwarder

Details

String contains an invalid email address: /usr/bin/php /home/my/domains/domain.com/public_html/my/plugins/support_manager/pipe.php
 

[Paul]

For piping, the server must be the MX for the domain your support addresses are at.

The error you're getting creating the forwarder indicates that it expects it to be an email address an not an application. I'm not that familiar with DirectAdmin forwarders, but perhaps there is another option? Also, you will want to add the hashbang (path to PHP) at the beginning of pipe.php, and you can drop /usr/bin/php from your forwarder. See https://docs.blesta.com/display/user/Support+Manager#SupportManager-email-pipingEmailPiping for more.

[Tiny]

Piping you can do within the same server, to all domains hosted. 

pipe.php needs 777 permissions and the hasbang before starting the php part

[Morningstar]

Thank you all for helping.  Is there any body using directadmin and can teach me how to do this?  I can not even create the pipe in forwarder section it does not let me do it

[Morningstar]

Thanks it is all as you said but still directadmin does not let me create it

[Morningstar]

I never liked directadmin perhaps I have to get rid of it once and for all     Not still same error 

[Morningstar]

It worked this way  "|/usr/local/bin/php -q /home/my/domains/mydomain.com/public_html/my/plugins/support_manager/pipe.php"