Knowledge Base and Youtube

[qba82]

When You create Knowledge Base article with Youtube tutorial and save it, it works fine.

Problem is when You want edit that article, Youtube tutorial disappear.

[Paul]

I'm not sure I understand. Editing a KB article causes a Youtube embed code to disappear?

[Amit Kumar Mishra]

sounds strange

[qba82]

Yes, You edit article with Youtube, make any changes You need, save, and there is no Youtube video.

[Tyson]

I don't believe that the CKEditor, which is the WYSIWYG you added the HTML to supports iframe. It is itself an iframe and probably conflicts with iframes you add to it, and doesn't have a way of allowing you to preview it either. I noticed that there is a CKEditor add-on that supports iframes though, as described here. We can look into integrating support for that, then you can use the YouTube embed code to set an iframe using that new iframe dialog.

[Paul]

There's also this plugin for Youtube videos specifically that may be preferable, particularly since it's probably going to be common to embed youtube videos. https://ckeditor.com/cke4/addon/youtube