Jump to content
  • 0

invoice created from upgrade package are not sent


Question

3 answers to this question

Recommended Posts

  • 0
Posted

When the invoices are created, is "Email" unchecked, assuming the client's delivery method is email? It's possible this was intentional, that it's not sent because the customer saw the amount and continued to payment. However, we do send a copy of the invoice when a new order is placed, so we probably should do that here if we are not.

  • 0
Posted

When a client upgrades a service they won't receive an invoice delivery email since they are taken to pay the invoice as apart of the upgrade process.

  • 0
Posted

the client should receive a copy even if he saw the amount, in the order form also he saw the amount to pay and receive a copy !!! the client has the right to receive invoice/proforma of any order/upgrade he do. what is the reasoning to not sent in upgrade and send it in order ?

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...