Xenos Posted August 14, 2019 Report Posted August 14, 2019 Is it possible for a support ticket to be created when an order is placed?
0 Paul Posted August 14, 2019 Report Posted August 14, 2019 A round about way to do it would be to add a staff user with an email address for your department, then login as them and subscribe them to receive order notifications under Billing > Overview, by clicking the gear/widget icon. Just be careful that the from and to address is not the same, order emails should come from a different address.. don't want to create any loops.
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Xenos
Is it possible for a support ticket to be created when an order is placed?
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