suspend account is not show in blesta admin and client panel

[Price11]

Hello,

I am use blesta 1 Year i have check a bug 4.6 Version after account client due payment suspended in whm but blesta is not a suspend account in client area and admin area please check screen shot 

[Tyson]

Did Blesta suspend the service or did you do it manually? If Blesta did not suspend the service, then that explains why the service is still active in Blesta. Blesta needs to suspend the service itself, otherwise you will have to perform manual action against the service.

If Blesta suspended the service in WHM, but did not mark the service suspended in Blesta, then there may be some communication issues with the API, like an error response from WHM. You should check your module log for errors under Tools > Logs > Module tab and click the row corresponding to the request that would have suspended that service (you may have to search for it). The module log may point out why the action failed which can lead you to resolving it.