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Order Form Creation - Can't select Group


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Posted

Hi,

When I create an order form after creating a product group with several selections, I am unable to select or drag the assigned group on the order form creation screen.

Please advise, thank you.

5 answers to this question

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Posted

Hi Tyson,

I would agree, except that it seems like its grayed out.  I have three possible groups available and I can't click on them, drag them, select them or otherwise.

Not sure what I'm missing as I followed the manual instructions for adding product group and packages.  Any assistance would be great.

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Posted

It would help to have a visual of what you're seeing.

Do you have this problem in the demo?

  1. Log in as an admin to the demo
  2. Edit an order form
  3. Drag a package group from the Assigned Groups section to the Available Groups section and vice-versa by dropping it directly onto the the white area with text that reads "Drag & Drop Groups Here", not onto the dark gray area
  4. What do you experience?
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Posted
  On 11/12/2019 at 6:03 PM, PPHosting said:

Hi Tyson,

I would agree, except that it seems like its grayed out.  I have three possible groups available and I can't click on them, drag them, select them or otherwise.

Not sure what I'm missing as I followed the manual instructions for adding product group and packages.  Any assistance would be great.

Expand  

Drag and drop DIRECTLY above the text that says "Drag & Drop Groups Here" that has a white background. Not in the gray background below it.

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