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When you log in to NameSilo you may see this message:

1616630082_Screenshot_2020-07-08AccountHomePage.png.4e81f015ecc10e3b4ca17d580feaa644.png

 

The user in question needs to confirm their email address to comply with rules set.

"In order to comply with ICANN rules, all email addresses listed in WHOIS for the Registrant role must be verified. This is a rule that applies to all accredited registrars including NameSilo. "

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