mukesh Posted January 22, 2021 Report Posted January 22, 2021 direct admin welcome email not fetch log details and not send to customers after account setup i attach two screenshot with logs and welcome email setup on packages.
Jono Posted January 22, 2021 Report Posted January 22, 2021 Make sure the "Service Creation" email template includes the {package.email_html} or {package.email_text} tag
mukesh Posted January 23, 2021 Author Report Posted January 23, 2021 On 1/22/2021 at 6:43 PM, Jono said: Make sure the "Service Creation" email template includes the {package.email_html} or {package.email_text} tag Expand it includes {package.email_html} already
Jono Posted January 25, 2021 Report Posted January 25, 2021 On 1/23/2021 at 3:29 AM, mukesh said: it includes {package.email_html} already Expand And does the text tab have {package.email_text}?
Paul Posted January 25, 2021 Report Posted January 25, 2021 Also check that a text version of the email is defined on the Package Welcome Email section. The HTML should be converted to text if it doesn't exist, but it's better if you set it. The logs only show the text version of the email.
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