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Posted

Hello,

 

I have setup the api and the logicbox module (for Resellerclub) in blesta. Now when a customer want to ship a domain name we have the error:

 

  Quote
{"status":"ERROR","message":"Website doesn't exist for xxxxxxxxx"}

 

 

The ip are on the whitelist in resellerclub manager, the secret key is ok and the error appear at the end when you click on submit command.

7 answers to this question

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Posted

There's not a lot of information available regarding that error. You may want to ask ResellerClub support for more info. I would suggest double-checking your account credentials in Blesta, nameservers, that your account has that domain name, etc.

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Posted
  On 12/2/2013 at 5:29 PM, pcfacility said:

Hello,

 

I have setup the api and the logicbox module (for Resellerclub) in blesta. Now when a customer want to ship a domain name we have the error:

 

 

The ip are on the whitelist in resellerclub manager, the secret key is ok and the error appear at the end when you click on submit command.

@pcfacility already found a solution? Additional information: The error appears when the client did order, but when admin add from the admin area can be successful without error.

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Posted

I had the same error when a client tried to add new domain.

 

https://httpapi.com/...ns/orderid.json
{"status":"ERROR","message":"Website doesn't exist xxxxxxx.com"}

 

I tried to add new service for the client and got the same error. The module was working fine for other clients.

 

Then I found in logs: "City contains invalid characters".

It appears that client had character "č" in name of town in his contact details. Changed "č" to "c" and registration went without problems.

 

Strange, but I hope this helps someone...

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