Install Fresh Build Just Blank Screen

[macmatters]

I have a current install of 2.5.4

 

I have created a new directory on my server called /billing2 and put the contents of the download in that folder.  I navigate to url/billing2/install and I am greeted by a blank page.  No error message, nothing.  Have tried on multiple computers and browsers just nothing.  Did I miss something easy?

 

Mark

[Michael]

Do you have anything in the error_logs. If nothing go to /config/blesta.php then put this in the Misc section:

// Shows error if -1 and not if it's on 0
Configure::errorReporting(-1);

See that page and you should see a error.

[Paul]

If it's not installed, config/blesta.php won't exist. Check http://docs.blesta.com/display/user/Requirements to ensure your server meets the minimum requirements. My guess is you may be missing Ioncube, most of the other requirements can be checked without a fatal error.

[macmatters]

  On 12/5/2013 at 7:25 PM, Paul said:

If it's not installed, config/blesta.php won't exist. Check http://docs.blesta.com/display/user/Requirements to ensure your server meets the minimum requirements. My guess is you may be missing Ioncube, most of the other requirements can be checked without a fatal error.

I have a current version of Blesta 2.5.4 running on this server using IonCube in a different directory.

[Paul]

  On 12/5/2013 at 7:27 PM, macmatters said:

I have a current version of Blesta 2.5.4 running on this server using IonCube in a different directory.

 

What version of PHP and Ioncube? If it's a very old build, the IonCube loaders may be outdated, requiring they be updated.

[macmatters]

PHP 5.3.8 (cli) (built: Dec  5 2011 21:24:09) 

Copyright © 1997-2011 The PHP Group

Zend Engine v2.3.0, Copyright © 1998-2011 Zend Technologies

    with the ionCube PHP Loader v3.3.14, Copyright © 2002-2010, by ionCube Ltd

[Paul]

  On 12/5/2013 at 7:33 PM, macmatters said:

 

PHP 5.3.8 (cli) (built: Dec  5 2011 21:24:09) 

Copyright © 1997-2011 The PHP Group

Zend Engine v2.3.0, Copyright © 1998-2011 Zend Technologies

    with the ionCube PHP Loader v3.3.14, Copyright © 2002-2010, by ionCube Ltd

 

 

PHP version is fine, but it's a pretty old version of ionCube. Try updating ionCube to version 4.4 from http://www.ioncube.com/loaders.php. You can download a zip file for a loader wizard that will tell you exactly how to update ionCube. All our stuff is running version 4+ of ionCube without issues, being that 3.3 is a major release lower it could very well be the problem.

[macmatters]

  On 12/5/2013 at 7:38 PM, Paul said:

PHP version is fine, but it's a pretty old version of ionCube. Try updating ionCube to version 4.4 from http://www.ioncube.com/loaders.php. You can download a zip file for a loader wizard that will tell you exactly how to update ionCube. All our stuff is running version 4+ of ionCube without issues, being that 3.3 is a major release lower it could very well be the problem.

ioncube was indeed the issue, thanks Paul