Manual Vps Setup - Vps Details Missing

[ATS Larry]

Hello,

 

I have several customer's whom already had provisioned VPS machines in SolusVM.  I setup their VPS machines in Blesta, however no details, no management features, no graphs, etc are available.

 

How can I get their VPS machines to link up with their client accounts?

 

Thanks,

Larry

[ATS Larry]

When you go to the client's account, you get:

 

• Virtual server not found

Manage Budget VPS 

 

 

Server Status

This server is

 

 

All of the information is blank.  How can I fix these, so that Blesta links up with SolusVM properly?

 

 

Thanks,

Larry

 

[Paul]

Hi Larry,

 

Since Blesta  didn't create the VPS, it's probably missing the solusvm_vserver_id key in the service_fields table. Search the service_fields for the service_id for this particular service. Among the results should be a key that matches solusvm_vserver_id with a value that matches the id for the server in solusvm.

 

If this row is missing, or wrong, you can add it or update it in MySQL, respectively.

[ATS Larry]

Paul,

 

I did that.  I put the 3 digit number for the solusvm_vserver_id field and the single digit number for the solusvm_virt_id field and I have also tried switching them around without any success.  I have also tried putting them as the same as per my screenshot, and no combonation of numbers seems to work.

 

Screen Shot:

http://screencast.com/t/2XXsRXUwu

 

I had already tried that, but that didn't seem to work at all.

 

Thanks,

Larry

[Tyson]

Looks like you have some of those values set as serialized. The null values should be serialized (i.e. "N;"), but I don't believe the others should be.

[ATS Larry]

Looks like you have some of those values set as serialized. The null values should be serialized (i.e. "N;"), but I don't believe the others should be.

 

Tyson,

 

I haven't changed anything under the 'serialized' column.  Those values are as is, as they were.  What do you think I need to change to get this working properly?

 

Thanks,

Larry

 

 

UPDATE:  I think I got it.  I did that I think I understood correctly, was everything that was showing as "N;" I set to "1" in the serialized column, and everything else, I set to "0" in the serialized column and it now is updating in Blesta and showing proper information.

 

One thing, that I noticed that STILL isn't working is the 'graphs' in the 'statistics' area.  They are just showing as like placeholder image icons, and there are no graphs showing.

 

Thanks,

Larry