Show The Users Ip When Opening Tickets Without An Account

[RebornWebs]

I have recently being getting a lot of trolls and would like to know if it was ever be possible to track the ip if someone opens a ticket on a department what does not require an account. This is mainly a suggestion for the submit ticket page were some departments do not require an account to make a ticket

[velaware]

Sadly I wish I could write a plugin for this but I can't without modifying the support manager plugin itself.

 

The issue I can see with this though is for when said people submit tickets via email.  You can't get the user's email that way.