velaware Posted February 14, 2014 Report Posted February 14, 2014 Currently (as of 3.1.1) te support manager plugin doesn't encrypt email passwords. If you look in the support_departments table, the passwords are in plaintext. This confuses me since the user passwords are hashed. While I know you can't reverse a hash to get the message, you can still encrypt the passwords using systemEncrypt and get the message via systemDecrypt.
Cody Posted February 15, 2014 Report Posted February 15, 2014 Yup, it's on our list. MemoryX2 and Michael 2
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