Error On Sending Emails To Clients

[Alexander Orlov]

Hi,

on trying to email a customer I get this error.


Oh noes!


SQLSTATE[HY000]: General error: 2006 MySQL server has gone away on line 124in /home/mcrcompu/public_html/portal/lib/model.php

Printing Stack Trace:

#0 /home/mcrcompu/public_html/portal/lib/model.php(124): PDOStatement->execute(Array)
#1 /home/mcrcompu/public_html/portal/components/record/record.php(655): Model->query('SELECT COUNT(*)...', Array)
#2 /home/mcrcompu/public_html/portal/components/record/record.php(746): Record->fetch()
#3 /home/mcrcompu/public_html/portal/app/app_model.php(0): Record->numResults()
#4 [internal function]: AppModel->validateExists('1', 'id', 'companies')
#5 /home/mcrcompu/public_html/portal/components/input/input.php(478): call_user_func_array(Array, Array)
#6 /home/mcrcompu/public_html/portal/components/input/input.php(317): Input->validateRule('company_id', Array, '1', 'company_id')
#7 /home/mcrcompu/public_html/portal/app/models/logs.php(91): Input->validates(Array)
#8 /home/mcrcompu/public_html/portal/components/email/email.php(281): Logs->addEmail(Array)
#9 /home/mcrcompu/public_html/portal/components/email/email.php(244): Email->log(Array)
#10 /home/mcrcompu/public_html/portal/app/models/emails.php(755): Email->send()
#11 /home/mcrcompu/public_html/portal/app/models/emails.php(638): Emails->sendEmail(Object(stdClass))
#12 /home/mcrcompu/public_html/portal/app/controllers/admin_clients.php(1327): Emails->sendCustom('n.lewis@mcrcomp...', 'Nathan Lewis', 'nathanlewis1987...', 'sds', Array, NULL, NULL, NULL, NULL, Array)
#13 /home/mcrcompu/public_html/portal/lib/dispatcher.php(111): AdminClients->email()
#14 /home/mcrcompu/public_html/portal/index.php(21): Dispatcher::dispatch('/admin/clients/...')
#15 {main}

Any ideas

[Cody]

This is almost always a server configuration issue. The cause varies drastically, so is incredibly difficult to diagnose. One thing to look into is the number of simultaneous connections allowed by the MySQL server. Increasing that value may solve the problem. Others have reported this issue when using nginx.

[Alexander Orlov]

looks like an issue with the server so moving it of that server now.