Expire date issue after domain renewed.

[Micahel Yoon]

 

Expire date issue after domain renewed.

 

Domain registration for 1 year.

Regist Date : 2023-05-29

Renewal Date : 2024-05-29

Expiration Date : 2024-05-29

 

Renew domain for 1 year.

Regist Date : 2023-05-29

Renewal Date : 2025-05-29

Expiration Date : 2024-05-29

 

[Jono]

Is the invoice associated with the renewal paid?  It is only after payment that an API request will be sent to the registrar and the expiration date updated.

[Panormitis]

This happened to me too today. The client paid manually (bank transfer) two weeks ago. I recorded the payment, the domain was included in the invoice. Date Expires was updated. Date Renews wasn't updated.

And Blesta went ahead and sent an e-mail to the client "This is a notice that the domain <domain.com> has expired on 2025-02-08 and is no longer under your ownership.
To re-purchase this domain, please log in at ...".

This needs to be fixed, worried clients are bad for business...

[Hadi]

Happened to me too today. Record payment manually bank transfer.