clamhost Posted March 8, 2014 Report Posted March 8, 2014 I think Blesta needs some type of auto refresh for the Support Ticket Section. As its a good way to see if a client has responded to a ticket. Instead of having to constantly refresh the tickets page. PauloV 1
PauloV Posted March 8, 2014 Report Posted March 8, 2014 The support manager is already built in auto refresh Open support manager and send an email or open a ticket you will see in 3 seconds the ticket
clamhost Posted March 8, 2014 Author Report Posted March 8, 2014 How about being able to adjust the refresh time?
PauloV Posted March 8, 2014 Report Posted March 8, 2014 You can edit the support manager pdt file and raise the time refresh but 3 seconds is very good for default and i think you will not need to adjust
clamhost Posted March 8, 2014 Author Report Posted March 8, 2014 Some type of adjust from within blesta would be cool
PauloV Posted March 8, 2014 Report Posted March 8, 2014 Some type of adjust from within blesta would be cool We will add that option next week on our Support Manager Mod
PauloV Posted March 13, 2014 Report Posted March 13, 2014 I think Blesta needs some type of auto refresh for the Support Ticket Section. As its a good way to see if a client has responded to a ticket. Instead of having to constantly refresh the tickets page. Option Added in our latest Support Manager Mod: http://www.blesta.com/forums/index.php?/topic/2001-support-manager-tickets-delete-merge-spam-multiple-tickets/
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