clamhost Posted March 8, 2014 Report Posted March 8, 2014 Blesta should implement a cron to auto close tickets without response after x amount of time. Including automated response that the ticket is being closed as no response has been made or the client has not responded back. This feature might have already been implemented not sure.
PauloV Posted March 8, 2014 Report Posted March 8, 2014 I think it will be released that option on Blesta 3.2
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