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Please follow the instructions below to set up your Blesta email piping on your InterWorx installation.

 

1. SSH into your VPS if possible, if not please contact your provider to do this for you.

 

2. cd /home/username/var/domain.com/mail

 

3. nano .qmail-emailname (This is the bit before @domain.com)

 

4. Paste in your code like so: |/usr/bin/php /chroot/home/username/domain.com/html/billing/plugins/support$upport_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/

 

(You can get this from Support > Departments > Edit > (Email Handling) Piping > Piping Configuration)

 

And all emails sent to emailname@domain.com will open a ticket for you.

 

Credits to Justec on the InterWorx forum, I just made a tutorial out of it for Blesta customers.

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