Welcome Email For Hosting

Michael · May 18, 2013

This might help a few people, you can't use PHPIDs with this at the moment. This is designed for my business but edit as you please, you can keep it the same and just edit the business name, etc.

please make sure your Service Creation template only has these:

Html: {package.email_html}

Text: {package.email_text}

Then in the welcome emails put the following:

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

New Account Information

Hosting Package: {package.package}
Domain: {service.cpanel_domain}
Package Price: {pricing.price | numberformat 2, ".", ","}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee | numberformat 2, ".", ","}

Login Details

Username: {service.cpanel_username}
Password: **** [Password Hidden for security reasons]

Control Panel URL: http://{module.host_name}:2082/
Once your domain has propogated, you may also use http://www.{service.cpanel_domain}:2082/'>http://www.{service.cpanel_domain}:2082/

Server Information

Server IP: {module.host_name}

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

{% for name_server in module.name_servers %}
Name server: {name_server}{% endfor %}

Uploading Your Website

Temporarily you may use one of the addresses given below to manage your web site:

Temporary FTP Hostname: {module.host_name}
Temporary FTP Username: {service.cpanel_username}
Temporary FTP Password: cPanel Password

And once your domain has propagated you may use the details below:

FTP Hostname: {service.cpanel_domain}
Webpage URL: http://www.{service.cpanel_domain}

Email Settings

For email accounts that you setup, you should use the following connection details in your email program:

POP3 Host Address: mail.{service.cpanel_domain}
SMTP Host Address: mail.{service.cpanel_domain}
Username: The email address you are checking email for.
Password: As specified in your control panel.

Thank you for choosing CubicWebs.

It will look like this:

=======================================================
=======================================================
InterWorx Version
=======================================================

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

To get your account password, please go to your dashboard and click on your service row, you will see your username, password and a direct login link.

New Account Information

Hosting Package: {package.name}
Domain: {service.interworx_domain}
Package Price: {pricing.price | numberformat 2, ".", ","}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee | numberformat 2, ".", ","}

Login Details

Username: {service.interworx_email}
Password: **** [Password Hidden for security reasons]

Control Panel URL: http://{module.host_name}:2443/siteworx/
Once your domain has propogated, you may also use http://www.{service.interworx_domain}:2443/siteworx/
Temp domain: http://{module.host_name}/~{service.interworx_username}

Server Information

Server IP: {module.host_name}

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

{% for name_server in module.name_servers %}
Name server: {name_server}{% endfor %}

And once your domain has propagated you may use the details below:

Webpage URL: http://{service.interworx_domain}


Thank you for choosing CubicWebs.

=======================================================
=======================================================
SolusVM Version
=======================================================

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your virtual server has now been setup and this email contains all the information you will need in order to begin using your account.

Package Information

Hosting Package: {package.name}
Plan name: {service.solusvm_plan}
Virtualization: {service.solusvm_type}
Package Price: {pricing.price}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee}

Server Information

Hostname:  {service.solusvm_hostname}
Primary IP:  {service.solusvm_main_ip_address}
Root Password:  {service.solusvm_password} (This will be blank if more than one service is on your account.)

Console Information

Control Panel:  https://{module.host}:{module.port}
Console Username:  {service.solusvm_console_user}
Console Password:  {service.solusvm_console_password}

{% if service.solusvm_type == "kvm" %}
KVM Extras

VNC IP address: {service.solusvm_vnc_ip}
VNC Port: {service.solusvm_vnc_port}
VNC Password: {service.solusvm_vnc_password}

{% endif %}

Thank you for choosing [Enter Company Name here].

PS: The If statement is a guess and might not work, please remove it if it doesn't and post here. It should show up only if the type is KVM.

Edited March 30, 2014 by CubicWebs

Paul · May 18, 2013

Very nice, thanks for the contribution!

Tyson · May 18, 2013

Dear {client.first.name} {client.last.name},

Did you test that to work? I believe it should be

Dear {client.first_name} {client.last_name},

Michael · May 19, 2013

Did you test that to work? I believe it should be
Dear {client.first_name} {client.last_name},

woops did I read the tags incorrectly aha not tested it yet, I was converting my old panel's emails to Blesta

Michael · May 19, 2013

Very nice, thanks for the contribution!

No problem as Tesco says "Every Little Helps"

Chris · June 12, 2013

Very nice thanks for the share

Michael · July 28, 2013

Updated to fix issues - Also added new nameserver if statement from Paul and iAlex.

RRWH · August 29, 2013

.... and a quick heads-up for anyone else that copies/pastes it - Just be careful to edit the URL's to the control panel - Be sure to include the correct tag!

when I was testing, I didn't and you get the dreadful oops when you try and provision a service when there are wrong tags in the message!

And thanks for the contribution - made a great start!.

Michael · August 29, 2013

.... and a quick heads-up for anyone else that copies/pastes it - Just be careful to edit the URL's to the control panel - Be sure to include the correct tag!

when I was testing, I didn't and you get the dreadful oops when you try and provision a service when there are wrong tags in the message!

And thanks for the contribution - made a great start!.

Thank you for that didn't see one of the tags not showing up fully, so I changed it from a quote to a code tag so you can see it fully.

RRWH · August 29, 2013

better and will stop someone else having problems...

LuxuryServers · November 14, 2013

Thanks for putting your hard effort into writing this up and sharing it with the community. You saved a lot of people hard work and confusion.

Michael · November 14, 2013

Thanks for putting your hard effort into writing this up and sharing it with the community. You saved a lot of people hard work and confusion.

No problem mate, it's from the old billing system I used but modified to work on Blesta so it kept the same information.

Michael · February 26, 2014

Added InterWorx version.

vibol · February 27, 2014

really helpful

alexistkd · March 7, 2014

hi bro im getting an issue with this template something like:

Oh noes!

unexpected character in filters : "/" at 136 on line 233 in /home/streamin/public_html/portal/vendors/h2o/h2o/parser.php

Printing Stack Trace:
#0 /home/streamin/public_html/portal/vendors/h2o/h2o/parser.php(114): ArgumentLexer->parse()
#1 /home/streamin/public_html/portal/vendors/h2o/h2o/parser.php(75): H2o_Parser::parseArguments(' #2 /home/streamin/public_html/portal/vendors/h2o/h2o.php(106): H2o_Parser->parse()
#3 /home/streamin/public_html/portal/vendors/h2o/h2o.php(142): H2o->parse('

???

#4 /home/streamin/public_html/portal/app/models/emails.php(806): H2o::parseString('

???

#5 /home/streamin/public_html/portal/app/models/emails.php(512): Emails->buildEmail('service_creatio...', '1', 'en_us', Array)

#6 /home/streamin/public_html/portal/app/models/services.php(1191): Emails->send('service_creatio...', '1', 'en_us', 'gaitan_tkd@hotm...', Array, NULL, NULL, NULL, Array)

#7 /home/streamin/public_html/portal/app/models/services.php(849): Services->sendNotificationEmail(Object(stdClass), Object(stdClass), '1')

#8 /home/streamin/public_html/portal/app/controllers/admin_clients.php(3989): Services->add(Array, Array, true)

#9 /home/streamin/public_html/portal/app/controllers/admin_clients.php(3900): AdminClients->createService(Array, Array)

#10 /home/streamin/public_html/portal/app/controllers/admin_clients.php(3397): AdminClients->processServiceStep('confirm', Object(stdClass), Object(stdClass), Object(stdClass))

#11 /home/streamin/public_html/portal/lib/dispatcher.php(111): AdminClients->addService()

#12 /home/streamin/public_html/portal/index.php(21): Dispatcher::dispatch('/admin/clients/...')

#13 {main}

Michael · March 7, 2014

Can you post the code your using please? Which module also? and your Blesta version?

alexistkd · March 7, 2014

Blesta latest version Installed Version 3.1.2

code:

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

New Account Information

Hosting Package: {package.package}
Domain: {service.cpanel_domain}
Package Price: {pricing.price}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee}

Login Details

Username: {service.cpanel_username}
Password: **** [Password Hidden for security reasons]

Control Panel URL: http://{module.host_name}:2082/
Once your domain has propogated, you may also use http://www.{service.cpanel_domain}:2082/'>http://www.{service.cpanel_domain}:2082/

Server Information

Server IP: {module.host_name}

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

{% for name_server in module.name_servers %}
Name server: {name_server}{% endfor %}

Uploading Your Website

Temporarily you may use one of the addresses given below to manage your web site:

Temporary FTP Hostname: {module.host_name}
Temporary FTP Username: {service.cpanel_username}
Temporary FTP Password: cPanel Password

And once your domain has propagated you may use the details below:

FTP Hostname: {service.cpanel_domain}
Webpage URL: http://www.{service.cpanel_domain}

Email Settings

For email accounts that you setup, you should use the following connection details in your email program:

POP3 Host Address: mail.{service.cpanel_domain}
SMTP Host Address: mail.{service.cpanel_domain}
Username: The email address you are checking email for.
Password: As specified in your control panel.

Thank you for choosing us.

cpanel module and namecheap module

Michael · March 7, 2014

Blesta latest version Installed Version 3.1.2

code:

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

New Account Information

Hosting Package: {package.package}
Domain: {service.cpanel_domain}
Package Price: {pricing.price}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee}

Login Details

Username: {service.cpanel_username}
Password: **** [Password Hidden for security reasons]

Control Panel URL: http://{module.host_name}:2082/
Once your domain has propogated, you may also use http://www.{service.cpanel_domain}:2082/'>http://www.{service.cpanel_domain}:2082/

Server Information

Server IP: {module.host_name}

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

{% for name_server in module.name_servers %}
Name server: {name_server}{% endfor %}

Uploading Your Website

Temporarily you may use one of the addresses given below to manage your web site:

Temporary FTP Hostname: {module.host_name}
Temporary FTP Username: {service.cpanel_username}
Temporary FTP Password: cPanel Password

And once your domain has propagated you may use the details below:

FTP Hostname: {service.cpanel_domain}
Webpage URL: http://www.{service.cpanel_domain}

Email Settings

For email accounts that you setup, you should use the following connection details in your email program:

POP3 Host Address: mail.{service.cpanel_domain}
SMTP Host Address: mail.{service.cpanel_domain}
Username: The email address you are checking email for.
Password: As specified in your control panel.

Thank you for choosing us.

cpanel module and namecheap module

Ok have you got a one time price term? or is it just monthly and yearly?

alexistkd · March 7, 2014

monthly for hosting cpanel, and domain yearly

Michael · March 7, 2014

monthly for hosting cpanel, and domain yearly

That's weird :s

Do you have the PHPIDs plugin installed?

Now added the two digits fix so it doesn't show the full numbers.

alexistkd · March 7, 2014

no sir yeah its strange

Michael · March 7, 2014

no sir yeah its strange

Try this one:

Dear {client.first_name} {client.last_name},

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

To get your account password, please go to your dashboard and click on your service row, you will see your username, password and a direct login link.

New Account Information

Hosting Package: {package.package}
Domain: {service.cpanel_domain}
Package Price: {pricing.price}
Package Period: {pricing.period}

Cancellation Fee after 10 days of your first product with us: {pricing.cancel_fee}

Login Details

Username: {service.cpanel_username}
Password: **** [Password Hidden for security reasons]

Control Panel URL: http://{module.host_name}:2082/
Once your domain has propogated, you may also use http://www.{service.cpanel_domain}:2082/'>http://www.{service.cpanel_domain}:2082/
Temp domain: http://{module.host_name}/~{service.cpanel_username}

Server Information

Server IP: {module.host_name}

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

{% for name_server in module.name_servers %}
Name server: {name_server}{% endfor %}

Uploading Your Website

Temporarily you may use one of the addresses given below to manage your web site:

Temporary FTP Hostname: {module.host_name}
Temporary FTP Username: {service.cpanel_username} 
Temporary FTP Password: cPanel Password

And once your domain has propagated you may use the details below:

FTP Hostname: {service.cpanel_domain}
Webpage URL: http://www.{service.cpanel_domain}

Email Settings

For email accounts that you setup, you should use the following connection details in your email program:

POP3 Host Address: mail.{service.cpanel_domain}
SMTP Host Address: mail.{service.cpanel_domain}
Username: The email address you are checking email for.
Password: As specified in your control panel.

Thank you for choosing CubicWebs.

Don't edit it, until after you've saved, if it doesn't work would you like me to have a look on TeamViewer, or the other option could be to try a simple one from the docs or submit a ticket so the guys could have a look.

http://docs.blesta.com/display/user/cPanel#cPanel-SampleEmail

alexistkd · March 7, 2014

wait that code should i put it in html or text section

Michael · March 8, 2014

wait that code should i put it in html or text section

Put the code in both.

alexistkd · March 8, 2014

i sent u a PM

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Welcome Email For Hosting

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