bins Posted December 9, 2023 Report Posted December 9, 2023 I have tried emailing support@and sales@ and emails are bouncing. I have been trying to get some info about purchasing Blesta but can't get hol of anyone. Does this reflect the aftercare if I purchase a licence?
0 Paul Posted December 9, 2023 Report Posted December 9, 2023 6 hours ago, bins said: I have tried emailing support@and sales@ and emails are bouncing. I have been trying to get some info about purchasing Blesta but can't get hol of anyone. Does this reflect the aftercare if I purchase a licence? What does the bounce email say? There may be a reason in the bounce email. Is your mail server configured properly? Did you sign up to the forums with the same email you emailed us from? There are no issues with our email as far as I can tell, we have received many other emails today.
0 Paul Posted December 9, 2023 Report Posted December 9, 2023 Oh yes, I see your mail server is not configured correctly. There is no PTR (Reverse DNS) configured for the IP address of your mail server. Mail without a valid PTR record on the IP address is widely rejected by most email providers, this should be corrected. Also check that you have valid SPF and DKIM records.
0 bins Posted December 9, 2023 Author Report Posted December 9, 2023 Thanks for spotting that. I probably set that upmin a rush and didn't dot the i's .. However, this is the first issue I have had! Paul 1
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bins
I have tried emailing support@and sales@ and emails are bouncing.
I have been trying to get some info about purchasing Blesta but can't get hol of anyone.
Does this reflect the aftercare if I purchase a licence?
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