Media Directory Posted December 28, 2023 Report Posted December 28, 2023 I receive the following message: Payment could not be authorized for the selected payment account. Please select a different account or try again. Please tell me how to fix this. I created a $0.00 price product and it does not function.
0 Media Directory Posted December 28, 2023 Author Report Posted December 28, 2023 I really am unable to fix this. Please help.
0 Paul Posted January 1, 2024 Report Posted January 1, 2024 On 12/28/2023 at 11:41 PM, Media Directory said: I really am unable to fix this. Please help. Expand We need more context to the issue. If this is step 4 on the order form, which order template is it? What payment gateway are you using? What version of Blesta is this? Do you have any customizations or 3rd party extensions? A payment account implies you are using a merchant gateway. Try deleting and re-creating the Payment Account. Check your gateway logs under Tools > Logs : Gateway
0 Media Directory Posted January 2, 2024 Author Report Posted January 2, 2024 I will provide my url so you can see for yourself what is going on. I still receive the same message. My Customer URL is the following: https://mediadirectory.org/hosting-services
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Media Directory
I receive the following message:
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