hadzo Posted June 23, 2014 Report Posted June 23, 2014 I have an issue that involves two clients, would be great to have the ability to add 2 clients to the same ticket.
Michael Posted June 23, 2014 Report Posted June 23, 2014 Not sure about this one mate, Two different clients cross-connecting tickets :s. I agree with the part about allowing more than one user to the tickets but I think that's the contacts on the account, which is coming soon to give you more power on what can see what.
PauloV Posted June 23, 2014 Report Posted June 23, 2014 A better option is to be able to add a cc field to notify a second email adress Michael 1
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