Module For Groovehq

[RebornWebs]

I know this live chat / help desk may not be popular but i would like to request a module so when people make a ticket on their help desk it goes to your blesta tickets instead. I know this will be a very very low priority suggestion as it does not have much demand.

[Alex - A2Hosting]

If you really needed this it might be worth asking the folks at Groove or be looking into custom development. As you said, I would not expect this to be made high priority officially due to the low demand

[domaingood]

Better go with  kayako

I know this live chat / help desk may not be popular but i would like to request a module so when people make a ticket on their help desk it goes to your blesta tickets instead. I know this will be a very very low priority suggestion as it does not have much demand.

[PauloV]

Hello,

 

Why not, create on your email adress associeted with Groovehq, foward or get to your Blesta Support Manager PIP/IMAP/POP import email to ticket?

 

You dont need any special module to do that because Blesta Support Manager alredy supports that

 

You can also create a special department to get only the Groovehq emails and imported as Tickets to that department

 

If you only need a Live Chat Support system that can work in your Blesta and integrate in all your website pages, you can use our free Plugin in our Blesta

 

Free Blesta Live Chat Plugin: http://www.blesta.com/forums/index.php?/topic/1928-blesta-live-chat-rc-104-2%C2%BArc/