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An Internal Error Occurred. The Module Row Is Unavailable.


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Hi guys, I'm having this error on put of new orders. Both from the admin side and the client side.

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I have checked the packages and everything seems fine from there. Please assist .

6 answers to this question

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  On 7/31/2014 at 4:28 PM, Paul said:

It sounds like the cPanel server specified for the package is missing. Did you delete a server under Settings > Company > Modules > cPanel? If so, update your packages so that they reference a server group or a different server that actually exists.

 

Hi, I have managed to get It solved. The Issue was on the welcome email, I just copied It and paste It again. The funny thing Is that It worked ok for the past week and I made no changes to the welcome email.

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Posted

It sounds like the cPanel server specified for the package is missing. Did you delete a server under Settings > Company > Modules > cPanel? If so, update your packages so that they reference a server group or a different server that actually exists.

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Posted

The welcome email wouldn't have had anything to do with fixing that error. It sounds like you inadvertently fixed it by updating the package, which re-saves all package fields, including the selected cPanel server.

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Posted
  On 7/31/2014 at 5:11 PM, Tyson said:

The welcome email wouldn't have had anything to do with fixing that error. It sounds like you inadvertently fixed it by updating the package, which re-saves all package fields, including the selected cPanel server.

 

Ooh, maybe that's so. As I tried saving without making any changes but It still din't work. Apart from all I made no changes to the module nor the package Before the error. 

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