John Posted September 9, 2014 Report Posted September 9, 2014 Can we make a tag for the clients name for ticket recieved and ticket updated emails?
Michael Posted September 9, 2014 Report Posted September 9, 2014 like {client.firstname} {client.lastname} {client.fullname} +1 John 1
Tyson Posted September 10, 2014 Report Posted September 10, 2014 If any tags existed related to users, they would need to be set conditionally in the template.
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