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Class 'ordercontroller' Not Found On Line 11 Order_Form_Controller.php


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Posted
I'm testing blesta, when I go in the order management i get this error 

Class 'OrderController' not found on line 11 in /var/www/virtual/XXXXXXXXXX/htdocs/test/blesta/plugins/order/order_form_controller.php

I have tried to re-upload and unzip all files to the server but nothing has changed.

24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php

i have tried whit chmod 777 but nothing has changed .

 

thi is server versione

Debian 7
PHP 5.4.4-14+deb7u12 (cli) (built: Jun 30 2014 13:15:11)
Copyright © 1997-2012 The PHP Group
Zend Engine v2.4.0, Copyright © 1998-2012 Zend Technologies
    with XCache v2.0.0, Copyright © 2005-2012, by mOo
    with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd.
 

20 answers to this question

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Posted
  On 9/13/2014 at 1:19 PM, flangefrog said:

Is your root web directory set correctly and is it an absolute URL?

Is the order plugin upgraded under settings > plugins?

Does the file /plugins/order/order_controller.php exist?

1) yes

2) yes

3) yes , 24 -rw-r--r-- 1 vu2049 vu2049 23365 lug 30 09:17 test/blesta/plugins/order/order_form_controller.php

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Posted

Sorry to bring up an old thread (thought better to reply to this than open a whole new thread), I had this issue today after installing xcache, for now I've added a user.ini file in blesta root to disable xcache within the Blesta folder, I suppose this is probably a good idea for a dynamic software like Blesta.

 

However is this a know bug/issue as could be something that causes issues for other users.

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Posted
  On 1/6/2015 at 5:30 PM, Tyson said:

Do you receive this error when using Blesta v3.4.0?

 

Hello Tyson,

 

Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL.

 

For example the error started with : "Class 'SupportManagerController' not found"

 

Only way around it was disabling xcache for the whole Blesta folder.

 

,Ashley

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Posted
  On 1/6/2015 at 6:09 PM, AshleyUk said:

Hello Tyson,

 

Yes I am running 3.4.0 the latest version, I noticed it effected anything Support Tab related, exactly the same error just the Support Tab URL.

 

For example the error started with : "Class 'SupportManagerController' not found"

 

Only way around it was disabling xcache for the whole Blesta folder.

 

,Ashley

 

Hello, how to disable xcache on blesta folder?

i gotta this problem too http://i.imgur.com/WnZNRSO.png

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Posted

Still now mostly on my dev server not having xcache but my aspiring production server do have it & blesta working without issue.

 

here my server config:

------------------------

root@bill:~# lsb_release -a
No LSB modules are available.
Distributor ID:    Debian
Description:    Debian GNU/Linux 7.8 (wheezy)
Release:    7.8
Codename:    wheezy

-----------------------------------------

root@bill:~# php -v
PHP 5.4.36-1~dotdeb.1 (cli) (built: Dec 19 2014 23:01:37)
Copyright © 1997-2014 The PHP Group
Zend Engine v2.4.0, Copyright © 1998-2014 Zend Technologies
    with XCache v3.2.0, Copyright © 2005-2014, by mOo
    with the ionCube PHP Loader v4.4.3, Copyright © 2002-2013, by ionCube Ltd.
    with XCache Cacher v3.2.0, Copyright © 2005-2014, by mOo
root@bill:~#

 

------------------------

 

From my install note about more than 1 year ago, I saw, it's needed last debian version, and from my test, xcache was not working with an older OS version.

 

I also saw your xcache version is very older than me, that could be the first thing to try: update xcache

 

try also upgrade the distro

 

Maybe try also with more recent php version, see from dotdeb repo , it's in my opinion the best place for that

  • 0
Posted
  On 2/7/2015 at 1:37 PM, serge said:

I'm afraid you can not

 

xcache require you be root for install it as well as for configure it or remove it:

 

http://stackoverflow.com/questions/14603572/installing-xcache-on-a-shared-hosting-account

 

Ah that's hurts..

How can i use feature of

  • Tickets
  • /
  • Departments
  • /
  • Responses
  • /
  • Staff
  • /
  • Knowledge Base

While i'm still see the error (http://i.imgur.com/WnZNRSO.png) :'(

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Posted
  On 2/7/2015 at 2:21 PM, serge said:

you could tell to your hosting company or consider changing?

i'll try to contact them.

i hope they can understand of my question about blesta :/

 

thanks btw

  • 0
Posted

Did any one experience wit this?

please reply.

I need the knowledgebase, ticket and support manager working as soon as possible. When i asked the host. he said no issues found on the server side.

  • 0
Posted

if previous blesta users had same issue as you by using xcache, and solved it by disabling xcache.

 

that could mean you have 2 choices:

 

your hosting provider disable xcache or you change provider

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