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A 500 error is not a Blesta generated error. Did you make sure your system meets the Recommended Requirements? The most common reason for this is memory_limit in PHP too low, or having important functions disabled in disable_functions, or a corrupt PHP extension. You can check the ../logs_blesta/ logs but it may not contain any errors, since this is not a Blesta error. You may have to check your server logs.

Post a screenshot of your order form configuration page if you want us to take a look at it and see if anything stands out as problematic. It's possible an incorrect config could trigger something, I suppose.

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