Upload Client Images

[trulyvu]

Hi,

I tried using the search function but couldn't find anything. Is there a way for the client to upload their own images? We have this section where a client and edit their info, but have found no way for them to upload an image.

 

 

Thank you

[Paul]

Upload an image for what purpose? Clients can upload images and other documents within tickets. There is also a Client Documents plugin where staff can add documents to a client's account that the client can access and download in the client area. There's no option currently in terms of "custom client fields" for uploading images or other files. A feature request and a case for this, if that's what you're looking for could be made here https://requests.blesta.com 

[trulyvu]

Our use case with Blesta is different than just selling domains and hosting. We actually give our users a full website real estate website. All of the info, such as client's name, social media gets sent to our server to show on their website. We are trying to make Blesta the main control hub for our clients, but they need to also upload a picture of themselves so that it can display on their website. Is there any way to achieve that?

[Paul]

1 hour ago, trulyvu said:

Our use case with Blesta is different than just selling domains and hosting. We actually give our users a full website real estate website. All of the info, such as client's name, social media gets sent to our server to show on their website. We are trying to make Blesta the main control hub for our clients, but they need to also upload a picture of themselves so that it can display on their website. Is there any way to achieve that?

It sounds like these are images they are providing so that you can work on their website. If they can't email files to you, right now probably the best thing to do is for them to upload files like this via the ticket system. They can open a ticket or reply to a ticket and add attachments. You can download the files from the ticket.

There is a plugin called "Client Documents", but this is for admins to attach files to their account that they can download, not the reverse of that.

[trulyvu]

45 minutes ago, Paul said:

It sounds like these are images they are providing so that you can work on their website. If they can't email files to you, right now probably the best thing to do is for them to upload files like this via the ticket system. They can open a ticket or reply to a ticket and add attachments. You can download the files from the ticket.

There is a plugin called "Client Documents", but this is for admins to attach files to their account that they can download, not the reverse of that.

We are trying to remove the process of us having to upload the image for them. The idea is they can upload it to Blesta, our server can either pull the image location/download the image from Blesta and upload to our own server to show.