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Posted
Hi Blesta Team,

 

One of my clients that i manage  is having issues adding a client in blesta, when he adds in a service for a client the page times out but it creates the account in interworx but doesn't add it in blesta. 

 

- I have readded deleted the current API and added a new API from interwork to blesta

 

- SOAP is installed

 

- I have tested it with a valid domain

 

- Apache is set to Auto-restart

 

How do i stop it from timing out??

10 answers to this question

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  • 0
Posted

Hello inodcloud,

 

Try to raise in your server or hosting account the "php.ini" the "max_execution_time" value, maybe your server dosent respond betwin that time, and so your Blesta goes in "Time Out" :)

  • 0
Posted

Hey PauloV its the apache installed with interworx <> blesta. 

 

The logs in Blesta shows that it is successful. 

 

The error log files say: 

 

 

[Wed Oct 22 11:24:33 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)[Wed Oct 22 11:24:34 2014] [notice] Apache/2.2.26 (Unix) DAV/2 mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_watch/4.3 configured -- resuming normal operations[Wed Oct 22 11:26:59 2014] [notice] caught SIGTERM, shutting down[Wed Oct 22 11:27:00 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)[Wed Oct 22 11:27:01 2014] [notice] Apache/2.2.26 (Unix) DAV/2 mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_watch/4.3 configured -- resuming normal operations[Wed Oct 22 11:27:33 2014] [notice] caught SIGTERM, shutting down

 

not sure if thats much help.

  • 0
Posted

Sorry I was thick and didn't reliase when Blesta says "Force Graceful Restart" it was under another section so I told the client that it was the auto restart, which it wasn't there is a section above the PHP saying Force Graceful Restart.

 

For anyone else:

post-38-0-98569800-1413979468_thumb.png

 

Slap on my hand for being stupid.

  • 0
Posted

Cool Mike :)

 

We are thinking on purchacing some Interworx licences for some of our new servers (we use cpanel since 2006 in all our servers lol) and we are also learning how to fix some of the most common issues to help our custummers :)

  • 0
Posted
  On 10/22/2014 at 2:48 PM, PauloV said:

Cool Mike :)

 

We are thinking on purchacing some Interworx licences for some of our new servers (we use cpanel since 2006 in all our servers lol) and we are also learning how to fix some of the most common issues to help our custummers :)

If you move to InterWorx mate haha you won't go back to cPanel :P

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