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Multicraft Configurable Option Not Registering


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The option to allow clients to choose their own player slots fails to register when adding an option to do so. Maybe a bug? I filled out the fields accordingly.

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Posted
  On 11/10/2014 at 5:04 PM, Austin said:

I want to add the option for user_players, and I set everything up correctly and it does not show as an option upon package ordering. I setup the dedicated IP option since it's setup in similar fashion and that works fine. I checked the logs and nothing relating to this.

 

When you created the option, did you assign it to the same option group as your dedicated IP option? Do you have a term and currency that matches that being ordered for the package? For example, if the package is being ordered for 1 month in USD, there should be a 1 month USD option for the config option. A screenshot of your configs will help diagnose if you're still having trouble.

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Posted

I want to add the option for user_players, and I set everything up correctly and it does not show as an option upon package ordering. I setup the dedicated IP option since it's setup in similar fashion and that works fine. I checked the logs and nothing relating to this.

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Posted
  On 11/10/2014 at 6:13 PM, Paul said:

When you created the option, did you assign it to the same option group as your dedicated IP option? Do you have a term and currency that matches that being ordered for the package? For example, if the package is being ordered for 1 month in USD, there should be a 1 month USD option for the config option. A screenshot of your configs will help diagnose if you're still having trouble.

Ah that appears to have been the issue. I added it as a one-time fee, not per month. 

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