10RUPTiV Posted December 19, 2014 Report Posted December 19, 2014 It would be nice to have the Knowledge base separate from the support plugin for people like us that use Support Manager Pro ....
Michael Posted December 19, 2014 Report Posted December 19, 2014 It would be nice to have the Knowledge base separate from the support plugin for people like us that use Support Manager Pro .... You'll have to ask the developers of the Support Manager Pro to update theirs. Blesta always uses the default and the reason it's part of it is for something later on in the life where you can type a ticket and it searches the knowledgebase. PauloV 1
Paul Posted December 19, 2014 Report Posted December 19, 2014 Maybe it would be ideal to have a setting in the Plugin that would allow you to enable/disable each independently. [x] Ticket System [x] Knowledge Base Blesta Addons, Darin, Joseph H and 3 others 6
PauloV Posted December 20, 2014 Report Posted December 20, 2014 Just an update We will update Support Manager pro to support all new funtionality, including knowledge base from Support Manager Blesta 3.4 I will try to release in the first week of 2015 ModulesBakery, Michael and 10RUPTiV 3
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