What Do The Ticket Colors Indicate In Support Manager?

[Alk]

This is difficult to explain, so I have a screenshot:

 

 

When you look at your list of tickets in Support Manager, the rows are all different colours, such as Blue, Grey, White.

I cannot determine what the row colours are based on though? Could anyone tell me please?

 

Thanks!

[Tyson]

Gray is the normal highlighting for every other row in tables. So first row is white, second is gray, third is white, fourth gray, etc. So really, the only color that means anything is blue, as Licensecart mentioned.

[Michael]

Blue = Assigned to you. White = Not assigned to you. Grey = Hover

[Alk]

Great stuff - thanks for answering my question mate. 

[Michael]

Great stuff - thanks for answering my question mate. 

 

You're welcome

[Michael]

Gray is the normal highlighting for every other row in tables. So first row is white, second is gray, third is white, fourth gray, etc. So really, the only color that means anything is blue, as Licensecart mentioned.

 

Oh yeah mate haha forgot it goes white and grey haha woops.

[Alk]

Thank you all, I did understand it this way.