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The page for opening a new ticket from a user (/admin/plugin/support_manager/admin_tickets/add/12604) took 3-5 minutes to load. After debugging, I found the problem in the plugins/support_manager/controllers/admin_tickets.php file on line 491:

$services = $this->Services->getAll(['date_added' => 'DESC'], true, [$client_id]);

it should be replace to:

$services = $this->Services->getAll(['date_added' => 'DESC'], true, ['client_id' => $client_id]);

 

Blesta 5.12.2

PHP 7.4.25

MariaDB 10.6.12

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