skillednerd Posted June 4, 2015 Report Posted June 4, 2015 The support manager as well as most other plugins are grayed out. No install button or anything. I made sure the files are on the server. I checked and and I have the php requirements met. Thanks!
0 skillednerd Posted June 4, 2015 Author Report Posted June 4, 2015 a reinstall of the vps corrected everything thanks again for your help Michael and Paul 2
0 Michael Posted June 4, 2015 Report Posted June 4, 2015 On 6/4/2015 at 4:36 PM, skillednerd said: The support manager as well as most other plugins are grayed out. No install button or anything. I made sure the files are on the server. I checked and and I have the php requirements met. Thanks! means they are installed.. Plugins > Installed Tyson 1
0 Tyson Posted June 4, 2015 Report Posted June 4, 2015 Yes, make sure you are viewing the plugins from the [settings] -> [Plugins] -> [installed] page, not [settings] -> [Plugins] -> [Available].
0 skillednerd Posted June 4, 2015 Author Report Posted June 4, 2015 Well then the support manager if its installed isn't there at all no support options. I had to reinstall the server for solusvm and change my vps with install so its a new one. Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think it messed something up. If it was installed isn't there uninstall button?
0 Michael Posted June 4, 2015 Report Posted June 4, 2015 On 6/4/2015 at 5:38 PM, skillednerd said: Well then the support manager if its installed isn't there at all no support options. I had to reinstall the server for solusvm and change my vps with install so its a new one. Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think it messed something up. If it was installed isn't there uninstall button? If you've installed the support manager go to Settings > System > Staff > Staff Groups > Admin > edit > check all for support and then F5.
0 Tyson Posted June 4, 2015 Report Posted June 4, 2015 [settings] -> [Plugins] -> [Available] lists all plugins in the system. Those that are grayed out are already installed. [settings] -> [Plugins] -> [installed] lists all plugins that are installed. If you install one and don't see it in the list, then something is not working properly.
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skillednerd
The support manager as well as most other plugins are grayed out.
No install button or anything. I made sure the files are on the server.
I checked and and I have the php requirements met.
Thanks!
6 answers to this question
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