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for example:  if we set a plan with the monthly period, let's say from 1-st of each month.

now is 31 August, so tomorrow the Invoice will be generated for the month of september?

From 01 September till 01 October?And will charge not for August, will charge for this Invoice for the full month of September?

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Posted

for example:  if we set a plan with the monthly period, let's say from 1-st of each month.

now is 31 August, so tomorrow the Invoice will be generated for the month of september?

From 01 September till 01 October?And will charge not for August, will charge for this Invoice for the full month of September?

 

When an invoice is generated depends on your "Invoice Days Before Renewal" setting under Settings > Company > Billing/Payment. The default is 5, but can be adjusted.

 

So, for example, if a customer orders tomorrow September 1st 1 month of service, they pay at the time of order and it covers the subsequent month. (Sept 1 - Oct 1). 5 days before Oct 1, on Sept 26th, an invoice will be generated for another month and due on Oct 1st, covering Oct 1 - Nov 1, and so on.

 

You can change this setting to 1 day before, if you'd prefer to bill them 1 day in advance of the service renewing.

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