Error When Adding A Quarterly Pricing Option On A Service

[jjsararas]

I had a monthly client now request to pay quarterly.

 

I tried to add a quarterly price by adding this in the Service: http://screencast.com/t/rfcv2eLIkrj8

When I hit save I got this error: http://screencast.com/t/KH11xW2JuA

 

Not sure what I have done wrong?

[Michael]

Is there a space after 1 or 3?

[Paul]

Sounds like the term field is coming through empty for some reason. Did you try reloading the page and trying again?

 

Have you run all upgrades via /admin/upgrade?

[jjsararas]

The change actually seemed to take despite the error - when I reloaded it was there, and I can hit Update Package now without error.

 

Re: upgrade, I realize I'm still running 3.4.1! Thought the hosting company was updating. I'll go do that now.

Thanks again!

[Tyson]

You were probably experiencing this bug, so it would be best to upgrade Blesta.

[jjsararas]

Tyson: That is *exactly* what I did!

 

So can I ask a newbie question on how to upgrade? I went to Settings/System/Upgrade Options and it says 'Upgrade options are not available at this time.'

 

My Blesta license is issued through WebHostingBuzz Reseller hosting. Do I need to contact their support to upgrade my instance?

[jjsararas]

nm i finally found it in the manual https://docs.blesta.com/display/user/Upgrading+Blesta

 

cheers guys you're all awesome

[Tyson]

Glad you were able to find it in the docs. Upgrading is also described in the README file that comes with Blesta. To reiterate for anyone else--after uploading your files to your Blesta installation, go to your Blesta installation in your browser at /admin/upgrade/, and follow the steps shown on that page (essentially, click a button).

[Michael]

  On 9/30/2015 at 8:51 PM, jjsararas said:

My Blesta license is issued through WebHostingBuzz Reseller hosting. Do I need to contact their support to upgrade my instance?

 

Correct if you need help with your license you can go to them for help or the community forums.